You should visit our signals area and check to
see if the signals were updated.
Also check the status of your email account and
make sure there are no typos in the email you registered
with us. If everything is correct and you are still not
getting emails on a regular basis, you could try to submit a
different email address just in case your current email
provider is filtering some of your email.
If you are still not getting the alerts, try sending a test
email to yourself, in order to determine whether this might be
the cause.
You should understand that we provide email
alerts as a complimentary service to our website. We were
providing signals through our website well before we offered
any email alerts. We only added email alerts as a free
complimentary service at the beginning of 2003.
There are many reasons for which
an email from our server may not
reach its intended recipient. The main reason is
due to SPAM filtering. There are many providers who filter
out emails from anyone who isn't in the recipients address
list. Also, many people don't receive our emails simply
because their email account has gone over quota.
All of these problems are beyond our control and sometimes
even our customer's control.
This is why we send email alerts every day,
whether there are changes in our signal or not. That way
people are more likely to notice that they didn't receive
our email and check the site manually. Our site always has
the most recent signal posted. If you ever miss an email, it
is best to check the site, as the information posted there
is always current.
